Exceeding my expectations every time! Everyone at Scanwest is professional and friendly. Thank you ALL for taking the time to answer my questions patiently, offering advice and taking good care of my SAAB.
The staff and management at Scanwest are always friendly and invariably skilled and efficient. It is always impressive to see how the work is thorough but respectful of the time taken. The car has remained reliable in spite of its age. Good Sabb design combined with just the best care from Scanwest.
I was taking my AUDI to the dealer for years
When thier labor went to $275/hr I had to start looking elsewhere
I drove by ScanWest and saw they worked on AUDIs so I thought I would give them a shot.
Boy was unsurprised! Their rates were alot less than the dealer.
The best part was the friendly service and knowledge of multiple manufacturers. That was 6 years ago and I wouldn't trust anyone to work on my car. I take all my cars to them now.
I HIGHLY recommend them.
They fit me in at short notice and were very deliberate about troubleshooting and making sure they turned over every stone to find the problem in order to avoid unnecessary expenses.
Had a terrible experience. They tried to charge for the work they didn’t do. When I confronted them, they reduced the charge. They also kept my car for well over a day for a less than 1 hour diagnosis. No communication from them at all.
We only found out about Scanwest a couple of months ago but wish we had known about them years ago. We had several issues with our 2004 Saab Arc 9.5 turbo wagon which another garage had tried unsuccessfuly to fix. The car only has 86,000 miles on the clock. Since we had decided to give the car to our granddaughter who was turning 16 we took the car to Scanwest for a complete inspection, particularly a safety inspection. Scanwest identified several problems and were also able to fix some malfunctions that we had lived with for years. They clearly are expert at working on Saabs and have extensive knowledge that your typical garage does not have. We are vey impressed with their work and would heartily recommend them to any other Saab owner.
I was getting ready for a long road trip and had an old Saab and just wanted to get everything checked and good to go, after calling a few places scanwest was recommended to me and they were able to squeeze me in pretty quick and when I dropped off my car they updated me consistently and gave me extremely helpful information. An awesome business that is kind and professional, sometimes hard to find with anything car related! I was very pleased and would go back to them in a heartbeat. If you are unsure I would definitely recommend them!
Marina Boleda Taylor
Rob, the owner, is incredible. He is kind and patient and very thoughtful about the costs associated with cars. He’s knowledgeable and honest. This world needs more men like Rob.
Not cheap but the work seems really trustworthy, communication is very good, and they are quite honest about recommending that you do or should not have specific work done. Customer service is top notch.